Key Responsibilities

(Devise Accurate Realistic and Inclusive Country Programme Budgets, Donor Financial Proposals and Departmental Budgets)

• Timely preparation of annual operational and capital budgets, performing revisions where appropriate: solid budgets prepared with budget holders as the basic guiding tool for the optimal use of financial resources
• Monitor expenditure trends and provide timely advice and explanation on potential over or under spends to Program Manager and CEO: allowing managers to make required adjustments to their plans appropriately
• Monitor programme support costs and ensure they reflect agreed plans, donor regulations, and CTPH policies
• Maximize resources and funding to ensure that optimal value for money is attained for the Organisation: Clearly defining income/cost ratio, ensuring budget holders have appropriate finance skills and provide training as required

(Effective Management and Oversight of Working Capital including, Stock, Debtors and Cash)

• Coordinate and maintain a cash flow management and forecasting system whereby adequate funds are available for programme needs: following up and ascertaining donor cash inflows, strict expenditure control and a strong understanding of programme requirements
• Manage investments, debtors, creditors and advances from donors and their accurate recording and reconciliation on the Balance Sheet.
• Ensure that all statutory requirements are met on time (PAYE, VAT, Income Tax, NSSF)
• Monitor fluctuations in foreign exchange to minimise exposure to adverse movements
• Ensure timely accurate preparation of the organisation’s monthly financial management accounts
• Prepare donor financial reports in line with donor reporting requirements and standards
• Coordinate the financial audit, preparation of statutory accounts and subsequent annual reports for CEO

• Prepare and submit monthly, quarterly and annual programme financial and related reports to the CEO and donors according to agreed timetables. All reports must conform to CTPH and/or donor specific formats
• Prepare and agree year-end accounts with external auditors and resolve all audit queries within your control by end of March of each calendar year
• Prepare and agree annual project reports with external auditors and resolve all audit queries within your control according to an agreed timetable

• Conduct internal audits and liaising with external auditors to ensure annual monitoring is carried out
• Build capacity among your team to strengthen supervision by finance
• Work with management to build a culture of values and transparency in finance
• Initiate and oversee adherence to CTPH’s financial policies and procedures, and continuously improve systems and mitigate risks
• Support management and control of fixed assets, equipment and supplies
• Conduct monthly spot checks to ensure a strong control environment

• Lead and manage members of the finance team to build their capacity and strengthen competency and professional development
• Conduct regular staff performance appraisals, monitoring progress and setting objectives
• Review the operational structure of the finance department to ensure that all roles and responsibilities are relevant to the needs and demands of the organisation

Key Responsibilities

• Manage all inquiries (about us) on reservation systems and travel booking engines integrated into email, workspace, instant messaging and video conferencing platforms.
• Book our Bwindi accommodation guesthouse, transport, tours, or event services using reservation systems or manual records.
• Reconfirm bookings and forward booking information and itineraries to travelers.
• Monitor reservation systems to ensure availability and update changes or cancellations promptly.
• Keep current client files and maintain appropriate documentation of all bookings.
• Offer outstanding customer service prior to, during, and following the reservation procedure.
• Serve as a single contact point for on-ground assistance in the event of operational difficulties.
• Coordinate scheduling and logistics for tours, retreats, transfers, and other reserved services.
• Interact with service providers (destination management companies, associations, hotels, airlines, transporters) and other travel with a cause partners to confirm timely service delivery.
• Deal with operational problems, such as last-minute cancellations, alterations, or traveler grievances.
• Assist the onsite Gorilla Conservation Camp Manager and team in Bwindi with day-to-day planning, reporting, and task execution.
• Keep operational checklists updated and monitor service delivery status.
• Sorting out any issues that may arise with bookings or reservations.
• Packaging, selling and marketing the eco-friendly guesthouse products/services.
• Answering any traveler questions or clarification about the reservations process.
• Up-selling, when appropriate, by informing travelers of additional services or bespoke packages, such as, our (Intimate Gorilla Trekking Experience), behind the scenes tour of CTPH (Gorilla Health and Community Conservation Centre), Bwindi Accommodation at (Gorilla Conservation Camp) guesthouse, the CTPH (Volunteer, Intern and Research) program and our (Gorilla Conservation Coffee) 250g/500g beans and ground including,  a tour/safari to meet smallholder farmers we support around Bwindi.
• Managing the existing, interactive Social Media channels in a timely manner, including but not limited to customer inquiries, and response, new service and packages upload.
• Prepare Management reports and room forecasts (Fortnightly, Monthly, Quarterly, Yearly) for effective planning and management.

Key Responsibilities

• Assist in the development and maintenance of M&E frameworks and systems in line with CTPH’s minimum operational procedures for MEAL (Monitoring, Evaluation, and Learning) policy.
• Support in establishing Monitoring and Evaluation frameworks for CTPH and Gorilla Conservation Coffee (GCC), a CTPH social enterprise.
• Participate in field data collection activities and expand the use of mobile data collection systems.
• Support data entry, storage, and management for CTPH databases, including Gorilla lab results, camp visitor records, VHCT data, and research volunteer information.
• Assist in data analysis using statistical software like SPSS and Advanced Excel.
• Contribute to monthly and quarterly reporting, focusing on the aggregation of outputs and outcomes for proposal development.
• Support the drafting of impact monitoring reports for both internal and donor use.
• Facilitate training sessions for data collectors (VHCTs) relevant to M&E activities.
• Participate in workshops and training within and outside the organization as needed.
• Support the M&E Coordinator in conducting field-monitoring missions to assess project progress using standard M&E tools and methodologies.
• Assist in the dissemination of monitoring and evaluation findings to the field team and other relevant stakeholders.
• Support the Communications Officers in maintaining individual donor databases.
• Help compile human stories to enhance the visibility of projects.
• Undertake any other assignments as requested or delegated by the M&E Coordinator or other CTPH management staff.

Key Responsibilities

Strengthen CTPH’s representation in the US:

• Communicate CTPH’s mission clearly and effectively
• Support CTPH US Board development and engagement, as needed
• Strengthen CTPH’s presence and representation in the US by attending meetings, presentations, workshops, expos, and other events to promote CTPH amongst existing and potential donors and other stakeholders
• Support administrative requirements of the US office, including depositing funds, thanking donors, and supporting with filing necessary annual finance and tax documents
• Support administrative requirements of Gorilla Conservation Coffee in the USA
• Support implementation of US-based fundraising and other events
• Identify and cultivate potential donors
• Collaborate with partners, including other organizations and research agencies, to expand the reach of programs and activities and access additional funding

Develop and implement CTPH’s Individual Giving Strategy:

• Work with the CEO and Development Director to develop CTPH’s individual giving strategy
• Provide mentorship and training to other team members engaged in fundraising from individual donors
• Support identification, acquisition, and retention of individual donors, particularly amongst the US audience
• Cultivate and steward donors through regular communication (letters, emails, phone calls, and other effective methods)
• Contribute to increased income generation and diversification for CTPH and its social enterprises
• Enter, maintain, and segment individual donors in CTPH’s donor databases
• Implement individual donor stewardship strategies, including specific appeals, thank you letters, providing updates as well and acknowledging donors during special occasions and on commemorative days
• Promote and track planned gifts
• Nurture and track bequests
• Nurture and track major gifts
• Develop high-quality supporter care, including responsive and prompt donor care and stewardship
• Keep abreast of all developments in Individual Giving and community fundraising legislation and regulatory control
• Represent CTPH effectively and proactively to support increased visibility and awareness of the organization

Contribute to and support other team and departmental work as appropriate:

• Provide fundraising updates and reports, as needed
• Support and collaborate with related roles as needed – communications, social media, grants, donor identification
• Work with other team members to incorporate M&E, finance and other requirements needed by donors
• Coordinate with Communications and the social media team to implement e-marketing and social media campaigns as they relate to giving
• Provide timely and informative reports to line manager on progress being made against KPIs and overall income targets
• Be available and willing to perform other tasks as assigned by the supervisor

Key Responsibilities

• Ensure swift disbursement of funds for program activities and ensure that all requests rhyme with the approved work plans and budgets.
• Prepare monthly activity financial reports for various assigned projects.
• Prepare other regular financial reports, spreadsheets, and correspondence as required.
• Enter transactions correctly and accurately into accounting software.
• Ensure transactions entered have the appropriate documentation and approvals as per CTPH policies and donor compliance.
• Plan, organize, and manage your workload to ensure your contribution to the organization’s monthly financial reporting process is achieved in a timely and accurate manner.
• In liaison with the Finance & Operations Manager, track monthly advances to the project staff.
• Provide financial support to the team members and resolution of finance-related queries.
• Reconciling bank and mobile money accounts monthly.
• Reconcile the accounts receivable ledger to ensure that all invoices, payments, WHT and VAT with-held are accounted for and properly posted.
• Reviewing all the requisitions before they’re forwarded to the Finance Manager.
• Investigating and resolving any irregularities or enquiries regarding accounts receivable and Accounts Payable.
• Reconciling service providers’ account statements and following up on their payments.
• Any other task that may be assigned from time to time.

Key Responsibilities

• Lead implementation of CTPH community field programs, in collaboration and consultation with supervisors and team members.
• Oversee and provide guidance for CTPH community volunteer cadres Participate in recruitment of Village Health and Conservation Teams (VHCTs), in collaboration with MOH.
• Supervise the work of Village Health and Conservation Teams (VHCTs) working with CTPH in behavior change communication data collection and family planning.
• Support monitoring and evaluation of the data collected by VHCTs, and link them to the health centers, including for supporting referrals and replenishment of medical supplies. Train VHCTs to deliver community health services and conservation education, in line with CTPH’s mandate and trainings.
• Participate in training of Human and Gorilla Conflict Resolution Teams (HUGOs-Gorilla Guardians) and other community resource persons reducing human and wildlife conflict. Engage Reformed Poachers in meaningful alternative livelihoods.
• Support VHCTs, and HUGOs to create group income generating projects and establish Village Saving and Loan Associations (VSLAs). Attend VHCT and HUGO VSLA meetings and provide the relevant support in monitoring and evaluation of their outputs and outcomes through data collection, home visits and quarterly meetings.
• Work with the CTPH Veterinary team to support the Community Animal Health Workers.
• Implement the Impenetrable Kids League Model and other conservation education programs in schools.
• Participate in One Health research to support CTPH field programs. Provide logistical and mentoring support, where needed, to CTPH visitors in the field including volunteers, practitioners, students, researchers, donors and the general public. Communicate CTPH vision, mission, mandate and approach clearly and effectively to all stakeholders.
• Implement activities based on project work plans and budgets, as agreed with supervisors.
• Be the link between the community, local partners and CTPH on issues regarding conservation, community health and livelihoods improvement. Support any other CTPH / GCCoffee projects and programs, as needed and requested.

Key Responsibilities

• Oversee and manage the daily running of the CEO’s office.
• Manage, coordinate, and prioritize the CEO’s schedule and calendar to maximize time efficiency.
• Manage the CEO’s internal and external correspondence.
• Manage and create content for the CEO’s social media platforms.
• Ensure timely and professional management of the organization’s affiliated websites.
• Provide overall background support to the CEO during public engagements.
• Coordinate media engagements, including interviews and written requests.
• Oversee and coordinate meetings and other events.
• Take minutes, transcribe documents, and maintain organization of files.
• Coordinate and manage vendors and contractors.

Key Responsibilities

• Assist in the development and maintenance of M&E frameworks and systems in line with CTPH’s minimum operational procedures for MEAL (Monitoring, Evaluation, and Learning) policy.
• Support in establishing Monitoring and Evaluation frameworks for CTPH and Gorilla Conservation Coffee (GCC), a CTPH social enterprise.
• Participate in field data collection activities and expand the use of mobile data collection systems.
• Support data entry, storage, and management for CTPH databases, including Gorilla lab results, camp visitor records, VHCT data, and research volunteer information.
• Assist in data analysis using statistical software like SPSS and Advanced Excel.
• Contribute to monthly and quarterly reporting, focusing on the aggregation of outputs and outcomes for proposal development.
• Support the drafting of impact monitoring reports for both internal and donor use.
• Facilitate training sessions for data collectors (VHCTs) relevant to M&E activities.
• Participate in workshops and training within and outside the organization as needed.
• Support the M&E Coordinator in conducting field-monitoring missions to assess project progress using standard M&E tools and methodologies.
• Assist in the dissemination of monitoring and evaluation findings to the field team and other relevant stakeholders.
• Support the Communications Officers in maintaining individual donor databases.